MessageBox provides multiple channels to raise maintenance requests and managing all of them in one single simple MessageBox platform.
We use AI models to run recorded voice and selected chats to classify the type of service, area of task and timing of the task.
→ Classifying Service Types & Areas
Every classified service Type and Area is then matched with the actual ID of the service type and area in the database.
Create service requests in advance for timely, predictable task execution.
Automatically assign tasks to the right staff based on roles, availability, location.
Escalates unresolved tasks by time, level, priority, or user-defined triggers.
One task triggering Multiple tasks enabling faster service delivery.
Tasks are triggered in order, ensuring one finishes before the next.
Instant alerts when guests check in or out to align service, room readiness.
Access guest details to enable personalized and context-aware service.
Staff location-based check-in to assign zone-specific responsibilities.
It is very easy to do snagging in MessageBox. Create ticket and add pictures. As simple as that.
Take pictures of defects and link to a task. Take an after picture on completion. Thats it.
Get Snagging reports instantly with before and after pictures making this process a breeze.