Upload assets, schedule preventive maintenance, track histories, and update documentation — all in one platform. Get a 52-week view of your PM status to keep operations running smoothly. Reactive jobs, PMs, work orders, inventory, quotations.
Track work orders, SLA performance, and PM progress at a glance. Monitor reactive vs. preventive, see distribution by category, and watch service quality in one interactive view.
Visualise open, closed, and in-progress jobs with clean, interactive tiles.
Spot patterns across weeks to improve planning and reduce downtime.
See distribution of work orders by asset type or department at a glance.
Monitor SLA achievements to keep service quality consistently high.
An engineering calendar that lets you plan preventive maintenance schedules with ease. Filter by asset type. View upcoming, ongoing, and overdue PMs by frequency or category. Take action instantly.
Scan an asset's QR code and instantly view its details, photos, and specifications right on your mobile. Switch to the history tab to see complete maintenance and service records — no manual lookups, no paperwork.
Every asset gets a QR code. Stick it on the equipment, the panel, the room. Any technician with the app — or any contractor with a phone — gets the full asset profile, the warranty, the manuals, and every service event ever logged against it.
Make, model, serial, install date, warranty, location, parent system. All in one tap.
Every PM, every reactive job, every part replaced — the full lifecycle for the asset.
The same record on the floor, in the workshop, at the engineer's desk. Same source of truth.
Manuals, certificates, schematics, photos. Pinned to the asset, never lost in email.
Track stock in, out, and adjustments instantly. Generate and approve issue-based quotations quickly. The two pieces engineering operations always need — but rarely have integrated.
Refrigerant pressure sensor faulty. Quote includes part, labour, and refrigerant top-up. Vendor: Trane authorised.
Annual cable inspection flagged wear on hoist cable. Replacement scheduled for next maintenance window.
UV sterilisation lamp end-of-life. Includes ballast as preventive replacement at the same time.
Scheduled service kit. Oil, filters, gasket. Standard pricing from approved supplier.
When something breaks, the loop matters. MessageBox routes reactive jobs from any channel into a structured work order with parts, quotations, technicians, photos, and sign-off in a single thread.
A guest WhatsApps the front desk. A housekeeper finds a broken drain. The supervisor speaks into the phone. Every signal becomes a structured work order — assigned, prioritised, photographed, closed.
Sub-tasks for parallel engineers, parent-child links across departments, and an inspection checklist that becomes the next round of work — automatically.
Pressure alarm from BMS · auto-created by sensor
Routed to KP (HVAC on-call), priority urgent
Technician scans QR · opens asset history · photo logged
Pressure sensor + labour · $1,240 · awaiting approval
Manager approves in chat · part dispatched · ETA 14:00
Replacement done · before/after photos · SLA 96%
Create tasks through WhatsApp, Chat, Voice, Email, the mobile app, the web dashboard. The engineering team doesn't dictate how the building talks — MessageBox just listens and structures.
Scan the asset's QR. Raise a task against it directly. Photos, location, asset history all auto-attach.
Front desk forwards a guest WhatsApp. AI extracts the issue. Ticket created, routed, assigned automatically.
Email the engineering inbox. AI classifies the request. Becomes a structured work order with thread linked.
Voice notes are transcribed and classified. Walkie chatter captured by the supervisor app and turned into tickets.
Native iOS & Android app with one-tap ticket creation, photo attach, and asset QR scanner built in.
The full power tool. Bulk creation, work order templates, custom workflows, analytics — for managers and planners.
From single-property hotels to multi-site groups. Reactive jobs, preventive maintenance, asset registers, work orders — all on one platform.