REACTIVE maintenances

Managing Work Orders has never Been so easy.

MessageBox provides multiple channels to raise maintenance requests and managing all of them in one single simple MessageBox platform

Creating Tasks on the go with our mobile app.

We use AI models to run recorded voice and selected chats to classify the type of service, area of task and timing of the task.

Classifying Service Types & Areas

Every classified service Type and Area is then matched with the actual ID of the service type and area in the database.

Voice to Task using AI models

Chat to Task using AI Models

Rapid issue resolution

Manage all your Maintenances in one Simple platform!

Scheduled Requests

Create service requests in advance for timely, predictable task execution.

Auto Assignments

Automatically assign tasks to the right staff based on roles, availability, location.

4 Type Escalations

Escalates unresolved tasks by time, level, priority, or user-defined triggers.

One task triggering Multiple tasks enabling faster service delivery.

Sequential Tasks

Tasks are triggered in order, ensuring one finishes before the next.

Instant alerts when guests check in or out to align service, room readiness.

Access guest details to enable personalized and context-aware service.

Staff location-based check-in to assign zone-specific responsibilities.

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Snagging has never been so Easy

Room History provides a complete timeline of room activity, including check-ins, check-outs, maintenance, housekeeping status and cleaning - by date range, all from your mobile device.

Before/After pictures

Take pictures of defects and link to a task. Take an after picture on completion. Thats it.

Instant Reports

Get Snagging reports instantly with before and after pictures making this process a breeze.