Guest Request Management, We got it!

Deliver faster and more personalized service in your hotel with powerful guest management tools

Scheduled
Requests
icon

Create service requests in advance for timely, predictable task execution.

Auto
Assignments

Automatically assign tasks to the right staff based on roles, availability, location.

4 Type
Escalations

Escalates unresolved tasks by time, level, priority, or user-defined triggers.

Parallel
Tasks

One task triggering Multiple tasks enabling faster service delivery.

Sequential
Tasks

Tasks are triggered in order, ensuring one finishes before the next.

Add
Resources

Add Resources enables users to allocate additional resources to tasks.

Instant
Notifications

Instant alerts when guests check in or out to align service, room readiness.

Guest
Details

Access guest details to enable personalized and context-aware service.

Staff
Check-in

Staff location-based check-in to assign zone-specific responsibilities.

Complete Room History in Your Pocket

Room History provides a complete timeline of room activity, including  check-ins, check-outs, maintenance, housekeeping status and cleaning - by date range, all from your mobile device.
🔍 Full Activity Visibility
Quickly view every room’s historical data — from guest checkins to maintenance and housekeeping.
📱 Mobile Access Anytime
Access room history instantly making it easy for staff to respond from anywhere in the hotel.
faq

Frequently Asked Questions

How does MessageBox handle Escalations
How does MessageBox handle Task Asssignments
How does MessageBox handle Prioritization
How does a user access Guest Information in MessageBox
What are the different forms of Task Creation in MessageBox