/* ---------- Tokens (shared) ---------- */
:root{
  --paper:#efe8d6;--paper-2:#e7dfca;--paper-3:#ddd3b7;
  --ink:#15130f;--ink-2:#2b2620;--muted:#6f675b;
  --line:#2a2620;--line-soft:#15130f1a;
  --forest:#1c3a2e;--forest-2:#244a3b;
  --moss:#b9c8a7;--moss-2:#9fb89a;--moss-3:#7d9a6f;
  --clay:#c66a35;--clay-2:#a8541f;--clay-3:#e7a276;
  --cream:#f7f1df;--bubble:#d8e2c8;
  --shadow:0 1px 0 #00000010,0 14px 30px -18px #14110e35;
  --serif:"Fraunces","Times New Roman",serif;
  --sans:"DM Sans",-apple-system,BlinkMacSystemFont,sans-serif;
  --mono:"JetBrains Mono",ui-monospace,"SF Mono",Menlo,monospace;
}

*{box-sizing:border-box}
html,body{margin:0;padding:0;background:var(--paper);color:var(--ink);font-family:var(--sans);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}
body::before{content:"";position:fixed;inset:0;pointer-events:none;z-index:1000;opacity:.20;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='220' height='220'><filter id='n'><feTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='2' stitchTiles='stitch'/><feColorMatrix values='0 0 0 0 0.08 0 0 0 0 0.07 0 0 0 0 0.06 0 0 0 0.10 0'/></filter><rect width='100%25' height='100%25' filter='url(%23n)'/></svg>")}
a{color:inherit;text-decoration:none}
img{max-width:100%;display:block}
button{font:inherit;color:inherit}

/* ---------- Layout primitives (shared) ---------- */
.wrap{max-width:1320px;margin:0 auto;padding:0 32px;position:relative}
@media (max-width:680px){.wrap{padding:0 20px}}

.eyebrow{font-family:var(--mono);font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted);display:inline-flex;align-items:center;gap:10px}
.eyebrow .dot{width:6px;height:6px;border-radius:50%;background:var(--clay);display:inline-block;box-shadow:0 0 0 4px #c66a3520}
.eyebrow.green .dot{background:#3aaa6c;box-shadow:0 0 0 4px #3aaa6c20;animation:pulse 2.4s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.45}}

.h-display{font-family:var(--serif);font-weight:340;font-variation-settings:"opsz" 144,"SOFT" 50;letter-spacing:-0.025em;line-height:.95;color:var(--ink)}
.italic{font-style:italic;font-variation-settings:"opsz" 144,"SOFT" 100}

.btn{display:inline-flex;align-items:center;gap:10px;height:46px;padding:0 22px;border-radius:999px;border:1px solid var(--ink);font-family:var(--sans);font-size:14.5px;font-weight:500;background:var(--ink);color:var(--paper);transition:transform .25s ease,background .25s ease}
.btn:hover{transform:translateY(-1px);background:var(--forest);border-color:var(--forest)}
.btn .arrow{display:inline-block;transition:transform .25s ease}
.btn:hover .arrow{transform:translate(3px,-3px)}
.btn.ghost{background:transparent;color:var(--ink);border-color:var(--ink)}
.btn.ghost:hover{background:var(--ink);color:var(--paper)}
.btn.clay{background:var(--clay);border-color:var(--clay);color:#fff8ee}
.btn.clay:hover{background:var(--clay-2);border-color:var(--clay-2)}

/* ---------- Top bar (shared) ---------- */
.bar{position:sticky;top:0;z-index:90;background:color-mix(in oklab,var(--paper) 85%,transparent);backdrop-filter:blur(10px) saturate(1.1);-webkit-backdrop-filter:blur(10px) saturate(1.1);border-bottom:1px solid var(--line-soft)}
.bar-inner{display:flex;align-items:center;justify-content:space-between;height:72px}
.brand{display:flex;align-items:center;gap:10px;font-family:var(--serif);font-size:22px;font-weight:420;letter-spacing:-.02em}
.brand .glyph{width:30px;height:30px;border-radius:8px;background:var(--ink);color:var(--paper);display:grid;place-items:center;font-family:var(--mono);font-size:13px;font-weight:500;position:relative;overflow:hidden}
.brand .glyph::after{content:"";position:absolute;left:6px;bottom:-4px;width:8px;height:8px;background:var(--ink);transform:rotate(45deg)}
.nav{display:flex; gap:30px; font-size:14px; align-items:center}
.nav > .nav-item{position:relative}
.nav a, .nav button.nav-trigger{color:var(--ink-2); position:relative; background:none; border:0; padding:0; cursor:pointer; font:inherit; display:inline-flex; align-items:center; gap:6px}
.nav a:hover, .nav button.nav-trigger:hover, .nav-item:hover > .nav-trigger{color:var(--ink)}
.nav a::after, .nav button.nav-trigger::after{content:""; position:absolute; left:0; right:100%; bottom:-6px; height:1px; background:var(--ink); transition:right .3s ease}
.nav a:hover::after, .nav-item:hover > .nav-trigger::after{right:0}
.nav-trigger .caret{width:8px; height:8px; border-right:1.2px solid currentColor; border-bottom:1.2px solid currentColor; transform:rotate(45deg); margin-top:-3px; transition:transform .25s ease; opacity:.7}
.nav-item:hover .caret{transform:rotate(225deg); margin-top:2px}
.mega{position:absolute; left:50%; top:calc(100% + 18px); transform:translate(-50%, -6px); background:var(--cream); border:1px solid var(--line-soft); border-radius:18px; box-shadow:0 1px 0 #00000010, 0 30px 60px -28px #14110e40; padding:28px 30px 26px; min-width:600px; opacity:0; pointer-events:none; visibility:hidden; transition:opacity .25s ease, transform .25s ease, visibility .25s; z-index:80}
.nav-item:hover .mega, .nav-item:focus-within .mega{opacity:1; pointer-events:auto; visibility:visible; transform:translate(-50%, 0)}
.nav-item .mega::before{content:""; position:absolute; left:0; right:0; top:-18px; height:18px}
.mega-grid{display:grid; grid-template-columns: 1.4fr 1fr; gap:36px}
.mega-col h4{font-family:var(--mono); font-size:10.5px; letter-spacing:.16em; text-transform:uppercase; color:var(--muted); margin:0 0 14px; font-weight:500; padding-bottom:10px; border-bottom:1px solid var(--line-soft)}
.mega-col ul{list-style:none; margin:0; padding:0; display:grid; gap:2px}
.mega-col.two-col ul{grid-template-columns:1fr 1fr; gap:2px 18px}
.mega-col a{display:block; padding:7px 10px; margin:0 -10px; border-radius:8px; font-size:14px; color:var(--ink-2); transition:background .15s ease, color .15s ease}
.mega-col a:hover{background:#efe7d0; color:var(--ink)}
.mega-col a.is-active{background:#efe7d0; color:var(--ink); font-weight:500}
.mega-col a::after{display:none}
.mega-foot{margin-top:22px; padding-top:18px; border-top:1px solid var(--line-soft); display:flex; justify-content:space-between; align-items:center; font-family:var(--mono); font-size:11px; color:var(--muted)}
.mega-foot a{font-family:var(--sans); font-size:13px; color:var(--clay); display:inline-flex; gap:6px; align-items:center}
.mega-foot a::after{display:none}
.dd{position:absolute; left:50%; top:calc(100% + 18px); transform:translate(-50%, -6px); background:var(--cream); border:1px solid var(--line-soft); border-radius:14px; box-shadow:0 1px 0 #00000010, 0 24px 50px -28px #14110e40; padding:10px; min-width:200px; opacity:0; pointer-events:none; visibility:hidden; transition:opacity .2s ease, transform .2s ease, visibility .2s; z-index:80}
.nav-item:hover .dd, .nav-item:focus-within .dd{opacity:1; pointer-events:auto; visibility:visible; transform:translate(-50%, 0)}
.nav-item .dd::before{content:""; position:absolute; left:0; right:0; top:-18px; height:18px}
.dd ul{list-style:none; margin:0; padding:0}
.dd a{display:block; padding:9px 12px; border-radius:8px; font-size:14px; color:var(--ink-2)}
.dd a:hover{background:#efe7d0; color:var(--ink)}
.dd a::after{display:none}
.bar-cta{display:flex;align-items:center;gap:14px}
.bar-cta .live{font-family:var(--mono);font-size:11px;color:var(--muted);display:flex;align-items:center;gap:8px}
.bar-cta .live::before{content:"";width:6px;height:6px;border-radius:50%;background:#3aaa6c;box-shadow:0 0 0 4px #3aaa6c20;animation:pulse 2s infinite}
.menu-toggle{display:none; width:42px; height:42px; border:1px solid var(--line-soft); border-radius:10px; background:transparent; align-items:center; justify-content:center; padding:0}
.menu-toggle span{display:block; width:18px; height:1.4px; background:var(--ink); position:relative}
.menu-toggle span::before, .menu-toggle span::after{content:""; position:absolute; left:0; right:0; height:1.4px; background:var(--ink)}
.menu-toggle span::before{top:-6px}
.menu-toggle span::after{top:6px}
@media (max-width:1080px){.nav,.bar-cta .live{display:none} .menu-toggle{display:inline-flex}}

/* ---------- Contextual sub-bar ---------- */
.subbar{position:sticky; top:72px; z-index:85; background:color-mix(in oklab, var(--paper) 92%, transparent); backdrop-filter:blur(10px) saturate(1.1); -webkit-backdrop-filter:blur(10px) saturate(1.1); border-bottom:1px solid var(--line-soft)}
.subbar-inner{display:flex; align-items:center; gap:0; height:46px; overflow-x:auto; scrollbar-width:none}
.subbar-inner::-webkit-scrollbar{display:none}
.subbar-section{font-family:var(--mono); font-size:10.5px; letter-spacing:.18em; text-transform:uppercase; color:var(--muted); display:inline-flex; align-items:center; gap:8px; padding-right:22px; margin-right:22px; border-right:1px solid var(--line-soft); white-space:nowrap; flex-shrink:0}
.subbar-section .dot{width:5px; height:5px; border-radius:50%; background:var(--clay)}
.subbar-links{display:flex; gap:4px; align-items:center; flex:1; min-width:0}
.subbar-links a{font-size:13px; color:var(--ink-2); padding:8px 14px; border-radius:8px; position:relative; white-space:nowrap; transition:background .15s ease, color .15s ease}
.subbar-links a:hover{background:#efe7d0; color:var(--ink)}
.subbar-links a.is-active{color:var(--ink); font-weight:500; background:transparent}
.subbar-links a.is-active::after{content:""; position:absolute; left:14px; right:14px; bottom:2px; height:1.5px; background:var(--clay)}
.subbar-tail{margin-left:auto; padding-left:22px; border-left:1px solid var(--line-soft); font-family:var(--mono); font-size:11px; color:var(--muted); display:flex; align-items:center; gap:6px; white-space:nowrap; flex-shrink:0}
.subbar-tail a{color:var(--clay); font-family:var(--sans); font-size:13px}
.subbar-tail a:hover{text-decoration:underline}
@media (max-width:900px){.subbar-section{padding-right:14px; margin-right:14px} .subbar-tail{display:none}}

/* ---------- Hero ---------- */
.hero{padding:80px 0 110px;position:relative;overflow:hidden}
.hero-grid{display:grid;grid-template-columns:0.85fr 1.15fr;gap:60px;align-items:start}
@media (max-width:1080px){.hero-grid{grid-template-columns:1fr;gap:40px}}
.hero-meta{display:flex;gap:24px;align-items:center;margin-bottom:34px;flex-wrap:wrap}
.hero h1{font-size:clamp(56px,8.5vw,120px);margin:0 0 30px}
.hero h1 .l{display:block}
.hero h1 em{font-style:italic;font-weight:340;font-variation-settings:"opsz" 144,"SOFT" 100;color:var(--clay)}
.hero-sub{font-size:19px;max-width:520px;color:var(--ink-2);line-height:1.45;margin:0 0 36px}
.hero-cta{display:flex;gap:14px;align-items:center;flex-wrap:wrap}
.rail{position:absolute;left:-2px;top:120px;bottom:0;width:120px;pointer-events:none;display:flex;flex-direction:column;justify-content:flex-start;gap:32px}
.rail .tick{font-family:var(--mono);font-size:11px;color:var(--muted);display:flex;align-items:center;gap:10px}
.rail .tick::before{content:"";width:18px;height:1px;background:var(--ink)}
.rail .tick.active{color:var(--ink)}
.rail .tick.active::before{background:var(--clay);width:24px;height:2px}
@media (max-width:1180px){.rail{display:none}}
.ticker{margin-top:54px;padding-top:22px;border-top:1px solid var(--line-soft);display:flex;gap:36px;flex-wrap:wrap;font-family:var(--mono);font-size:11px;letter-spacing:.06em;color:var(--muted)}
.ticker b{color:var(--ink);font-weight:500}

/* ---------- Hero artwork: orchestration timeline ---------- */
.orch{
  position:relative;
  border:1px solid var(--line-soft);
  background: linear-gradient(180deg,#ece4cd,#e6dec3);
  border-radius:22px;
  padding:26px 28px 30px;
  min-height:620px;
  box-shadow:var(--shadow);
  overflow:hidden;
}
.orch::after{
  content:"";position:absolute;inset:0;pointer-events:none;border-radius:22px;
  background-image:linear-gradient(transparent 95%,#15130f08 95%),linear-gradient(90deg,transparent 95%,#15130f08 95%);
  background-size:28px 28px;
}

.orch-head{position:relative;z-index:2;display:flex;justify-content:space-between;align-items:center;font-family:var(--mono);font-size:11px;color:var(--muted);margin-bottom:16px}
.orch-head .pill{display:inline-flex;align-items:center;gap:8px;padding:5px 10px;border:1px solid var(--line-soft);border-radius:999px;background:#f3ebd5}
.orch-head .pill .d{width:6px;height:6px;border-radius:50%;background:#3aaa6c;box-shadow:0 0 0 3px #3aaa6c25;animation:pulse 1.8s infinite}

/* incoming guest message */
.guest-msg{
  position:relative;z-index:2;background:#fff;border-radius:14px 14px 4px 14px;
  padding:14px 16px 12px;box-shadow:0 8px 24px -16px #14110e30;border:1px solid #00000008;
  max-width:88%;margin:6px 0 18px auto;
  animation:msg-in .8s .2s both ease-out;
}
@keyframes msg-in{from{opacity:0;transform:translate(6px,-4px)}to{opacity:1;transform:none}}
.guest-msg .from{font-family:var(--mono);font-size:10.5px;color:#108a4d;margin-bottom:6px;display:flex;gap:8px;align-items:center}
.guest-msg .from .ch{display:inline-flex;align-items:center;gap:5px;padding:2px 7px;border-radius:999px;background:#e7f7ee}
.guest-msg .body{font-size:14px;color:#1f1d18;line-height:1.45}
.guest-msg .meta{margin-top:6px;font-family:var(--mono);font-size:10px;color:#9aa19c;display:flex;gap:6px;justify-content:flex-end}
.guest-msg .meta .ck{color:#36a76a}

/* decompose label */
.decompose{
  position:relative;z-index:2;display:flex;align-items:center;gap:10px;
  margin:0 0 14px; font-family:var(--mono);font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);
}
.decompose::before,.decompose::after{content:"";flex:1;height:1px;background:var(--line-soft)}
.decompose b{color:var(--ink);font-weight:500;padding:0 8px;background:transparent}

/* timeline header */
.tl-axis{
  position:relative; z-index:2;
  display:grid; grid-template-columns:130px 1fr; gap:16px; align-items:center;
  font-family:var(--mono); font-size:10px; letter-spacing:.06em; color:var(--muted);
  margin-bottom:8px;
}
.tl-axis .lab{}
.tl-axis .ax{position:relative; height:18px}
.tl-axis .ax::before{
  content:""; position:absolute; left:0; right:0; bottom:0; height:1px; background:var(--line-soft);
}
.tl-axis .tick{position:absolute; bottom:-2px; transform:translateX(-50%); display:flex; flex-direction:column; align-items:center; gap:4px}
.tl-axis .tick::before{content:""; width:1px; height:6px; background:var(--ink); opacity:.4}
.tl-axis .tick span{font-family:var(--mono); font-size:9.5px; color:var(--muted); white-space:nowrap}

/* lanes */
.lanes{position:relative; z-index:2; display:flex; flex-direction:column; gap:10px; margin-top:6px}
.lane{
  display:grid; grid-template-columns:130px 1fr; gap:16px; align-items:center;
  padding:10px 0; border-bottom:1px dashed var(--line-soft);
}
.lane:last-child{border-bottom:0}
.lane-label{
  display:flex; flex-direction:column; gap:4px; min-width:0;
}
.lane-label .lab-id{
  font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.06em;
  display:flex; align-items:center; gap:6px;
}
.lane-label .lab-id .dt{width:8px; height:8px; border-radius:2px; flex-shrink:0}
.lane-label.hk .lab-id .dt{background:var(--moss-3)}
.lane-label.eng .lab-id .dt{background:var(--clay)}
.lane-label.auto .lab-id .dt{background:var(--ink)}
.lane-label .lab-name{font-family:var(--serif); font-size:14px; font-weight:380; line-height:1.15; letter-spacing:-.005em}

.track{
  position:relative; height:36px;
}
.track .rail-line{
  position:absolute; left:0; right:0; top:50%; height:2px; transform:translateY(-50%);
  background:var(--line-soft); border-radius:2px;
}
.track .rail-fill{
  position:absolute; top:50%; height:2px; transform:translateY(-50%);
  border-radius:2px;
}
.lane-label.hk + .track .rail-fill{background:var(--moss-3)}
.lane-label.eng + .track .rail-fill{background:var(--clay)}
.lane-label.auto + .track .rail-fill{background:var(--ink)}

.step{
  position:absolute; top:50%; transform:translate(-50%,-50%);
  display:flex; flex-direction:column; align-items:center; gap:4px;
  font-family:var(--mono); font-size:9.5px; color:var(--muted); white-space:nowrap;
}
.step .marker{
  width:11px; height:11px; border-radius:50%;
  background:#fff; border:2px solid var(--ink); flex-shrink:0;
}
.lane-label.hk + .track .step .marker{border-color:var(--moss-3)}
.lane-label.eng + .track .step .marker{border-color:var(--clay)}
.lane-label.auto + .track .step .marker{border-color:var(--ink)}
.step.done .marker{background:var(--ink)}
.lane-label.hk + .track .step.done .marker{background:var(--moss-3); border-color:var(--moss-3)}
.lane-label.eng + .track .step.done .marker{background:var(--clay); border-color:var(--clay)}
.step.checked .marker::after{
  content:"✓"; color:#fff; font-size:7px; line-height:7px; display:block; text-align:center; margin-top:-1px;
}
.step .lbl{
  position:absolute; top:18px; transform:translateX(0);
  background:var(--paper); padding:1px 4px; border-radius:3px;
  font-size:9px;
}
.step.below .lbl{top:18px}
.step.above .lbl{top:auto; bottom:18px}

/* lane status badge on the right */
.lane-end{
  position:absolute; right:0; top:50%; transform:translate(0,-50%);
  font-family:var(--mono); font-size:10px; padding:3px 8px; border-radius:999px; letter-spacing:.06em; text-transform:uppercase;
  background:var(--paper); border:1px solid var(--line-soft); color:var(--ink);
}
.lane-end.done{background:var(--forest); color:var(--cream); border-color:transparent}
.lane-end.now{background:var(--clay); color:#fff8ee; border-color:transparent}
.lane-end.scheduled{background:var(--paper-3); color:var(--ink-2)}
.lane-end.sent{background:var(--ink); color:var(--paper); border-color:transparent}

/* orch foot */
.orch-foot{
  position:relative;z-index:2;border-top:1px dashed var(--line-soft);
  padding-top:16px; margin-top:18px;
  display:flex; justify-content:space-between; align-items:center; gap:14px; flex-wrap:wrap;
  font-family:var(--mono); font-size:10.5px; color:var(--muted); letter-spacing:.04em;
}
.orch-foot b{color:var(--ink); font-weight:500}
.orch-foot .tag{
  display:inline-flex; align-items:center; gap:6px;
  padding:4px 10px; background:var(--forest); color:var(--cream); border-radius:999px;
  font-size:10px;
}
.orch-foot .tag::before{content:"";width:6px;height:6px;background:var(--moss);transform:rotate(45deg)}

.side-note{position:absolute;z-index:3;font-family:var(--mono);font-size:10.5px;color:var(--muted);display:flex;align-items:center;gap:8px}
.side-note .ln{width:34px;height:1px;background:var(--ink);opacity:.4}
.side-note.tl{left:-22px;top:80px;transform:rotate(-90deg);transform-origin:left top}
@media (max-width:1080px){.side-note.tl{display:none}}

/* ---------- Section wrappers (shared) ---------- */
.section{padding:110px 0;position:relative}
.section.dark{background:var(--ink);color:var(--paper)}
.section.dark .eyebrow{color:#bbb1a0}
.section.forest{background:var(--forest);color:var(--cream)}
.section.forest .eyebrow{color:#a8c2b6}
.section.cream{background:var(--paper-2)}
.sec-head{display:grid;grid-template-columns:1fr 1.4fr;gap:60px;align-items:end;margin-bottom:64px}
@media (max-width:880px){.sec-head{grid-template-columns:1fr;gap:24px}}
.sec-head .num{font-family:var(--mono);font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted)}
.section.dark .sec-head .num,.section.forest .sec-head .num{color:#bbb1a0}
.sec-head h2{font-family:var(--serif);font-weight:340;font-size:clamp(42px,6vw,76px);letter-spacing:-.02em;line-height:.96;margin:0}
.sec-head h2 em{font-style:italic;color:var(--clay)}
.section.dark .sec-head h2 em{color:#e7a276}
.section.forest .sec-head h2 em{color:#e7a276}

/* ---------- 9 primitives grid ---------- */
.primitives{display:grid; grid-template-columns:repeat(12,1fr); gap:14px}
.prim{
  grid-column:span 4;
  background:var(--paper); border:1px solid var(--line-soft); border-radius:16px;
  padding:22px 22px 20px; min-height:240px; display:flex; flex-direction:column; gap:12px;
  position:relative; overflow:hidden;
  transition:transform .25s ease;
}
.prim:hover{transform:translateY(-2px)}
.prim.lg{grid-column:span 6}
.prim.dark{background:var(--ink); color:var(--paper); border-color:var(--ink)}
.prim.dark p{color:#bbb1a0}
.prim.dark .pn{color:#bbb1a0}
.prim.clay{background:var(--clay); color:var(--cream); border-color:transparent}
.prim.clay p{color:#fae6d2}
.prim.clay .pn{color:#fae6d2}
.prim.forest{background:var(--forest); color:var(--cream); border-color:transparent}
.prim.forest p{color:#bccdc1}
.prim.forest .pn{color:#a8c2b6}
.prim.moss{background:var(--moss); color:var(--ink); border-color:transparent}
.prim.moss p{color:#3a4a35}
@media (max-width:1080px){.prim, .prim.lg{grid-column:span 6}}
@media (max-width:680px){.prim, .prim.lg{grid-column:span 12}}

.pn{font-family:var(--mono); font-size:10.5px; color:var(--muted); letter-spacing:.16em; text-transform:uppercase}
.prim h3{font-family:var(--serif); font-weight:380; font-size:24px; line-height:1.1; letter-spacing:-.012em; margin:0}
.prim h3 em{font-style:italic; color:var(--clay)}
.prim.clay h3 em, .prim.dark h3 em, .prim.forest h3 em{color:#e7a276}
.prim.moss h3 em{color:var(--clay-2)}
.prim p{font-size:13.5px; color:var(--muted); margin:0; line-height:1.5}
.prim .visual{margin-top:auto; padding-top:8px}

/* mini visuals inside primitive cards */
.mini-row{display:flex; gap:6px; align-items:center; padding:6px 9px; background:#ffffff60; border:1px solid #00000010; border-radius:8px; font-family:var(--mono); font-size:11px; color:var(--ink)}
.prim.dark .mini-row{background:#ffffff0d; border-color:#ffffff15; color:var(--paper)}
.prim.clay .mini-row{background:#ffffff20; border-color:#ffffff25; color:var(--cream)}
.prim.forest .mini-row{background:#ffffff10; border-color:#ffffff20; color:var(--cream)}
.mini-row + .mini-row{margin-top:4px}
.mini-row .tag{margin-left:auto; padding:1px 6px; border-radius:999px; font-size:10px}
.mini-row .tag.ok{background:#dee9d3; color:#2a5a3a}
.mini-row .tag.warn{background:#f1e1a8; color:#6a4f12}
.mini-row .tag.alert{background:#f3d7c5; color:#a8541f}

/* parallel/sequential mini diagrams */
.diag{
  display:flex; flex-direction:column; gap:6px; padding:10px; background:#ffffff60; border:1px solid #00000010; border-radius:8px;
}
.prim.dark .diag{background:#ffffff0d; border-color:#ffffff15}
.diag .row{display:flex; gap:8px; align-items:center; font-family:var(--mono); font-size:11px}
.diag .bar{height:6px; border-radius:3px; flex:1; min-width:24px}
.diag .bar.full{background:var(--moss-3)}
.diag .bar.partial{background:linear-gradient(90deg, var(--moss-3) 60%, var(--line-soft) 60%)}
.diag .bar.empty{background:var(--line-soft)}
.diag .bar.clay{background:var(--clay)}
.diag .bar.forest{background:var(--forest)}
.prim.dark .diag .bar.empty{background:#ffffff20}
.prim.dark .diag .bar.full{background:var(--moss-3)}
.diag .lbl{width:42px; flex-shrink:0; color:var(--muted); font-size:10px}
.prim.dark .diag .lbl{color:#bbb1a0}

/* notification mini */
.notif{
  background:#fff; border-radius:10px; padding:10px 12px; box-shadow:0 4px 12px -8px #14110e30;
  border:1px solid #00000008;
}
.notif .head{display:flex; justify-content:space-between; align-items:center; font-family:var(--mono); font-size:10px; color:#108a4d; margin-bottom:4px}
.notif .body{font-size:12.5px; color:#1f1d18; line-height:1.35}

/* guest detail mini */
.gd{
  display:grid; grid-template-columns:auto 1fr; gap:10px; align-items:center;
  padding:10px; background:#ffffff60; border:1px solid #00000010; border-radius:10px;
}
.prim.dark .gd{background:#ffffff0d; border-color:#ffffff15}
.gd .av{
  width:36px;height:36px;border-radius:50%; flex-shrink:0;
  background:linear-gradient(135deg,var(--clay),var(--forest));
  display:grid;place-items:center;color:#fff;font-family:var(--mono);font-size:11px;
}
.gd .name{font-family:var(--serif); font-size:14px; font-weight:380; letter-spacing:-.005em; line-height:1.2}
.gd .name small{display:block; font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.06em; font-weight:400; margin-top:2px}
.prim.dark .gd .name small{color:#bbb1a0}
.prim.forest .gd .name small{color:#ffffff}

/* ---------- Escalations deep-dive ---------- */
.esc{
  background:var(--ink); color:var(--paper);
  border-radius:22px; padding:40px;
  position:relative; overflow:hidden;
}
.esc-head{display:flex; justify-content:space-between; align-items:flex-end; margin-bottom:30px; gap:24px; flex-wrap:wrap}
.esc-head h3{font-family:var(--serif); font-weight:340; font-size:36px; margin:0; line-height:1.05; letter-spacing:-.015em; color:var(--paper)}
.esc-head h3 em{font-style:italic; color:#e7a276}
.esc-head .lab{font-family:var(--mono); font-size:11px; color:#bbb1a0; letter-spacing:.16em; text-transform:uppercase}

.esc-track{
  position:relative;
  background:#1f1c17; border-radius:14px; padding:24px 30px 36px;
}
.esc-axis{
  position:relative; height:30px; margin-bottom:18px;
  border-bottom:1px solid #ffffff15;
}
.esc-axis .marker{
  position:absolute; bottom:0; transform:translateX(-50%);
  display:flex; flex-direction:column; align-items:center; gap:5px;
}
.esc-axis .marker::after{content:""; width:1px; height:8px; background:#ffffff30}
.esc-axis .marker .t{font-family:var(--mono); font-size:10px; color:#bbb1a0; letter-spacing:.06em}
.esc-axis .marker .due{color:var(--clay-3); font-weight:500}

.esc-bar-wrap{position:relative; height:14px; margin-bottom:30px}
.esc-bar{position:absolute; left:0; right:0; top:50%; transform:translateY(-50%); height:6px; background:#ffffff15; border-radius:3px}
.esc-bar-fill{position:absolute; left:0; top:50%; transform:translateY(-50%); height:6px; background:linear-gradient(90deg, var(--moss-3), var(--clay), var(--clay-2)); border-radius:3px}
.due-line{
  position:absolute; top:-12px; bottom:-30px;
  width:1px; background:repeating-linear-gradient(180deg, var(--clay-3) 0 4px, transparent 4px 8px);
}
.due-line .lbl{
  position:absolute; top:-10px; transform:translateX(-50%); font-family:var(--mono); font-size:9.5px; color:var(--clay-3); letter-spacing:.1em; text-transform:uppercase; white-space:nowrap;
}

.esc-stages{display:grid; grid-template-columns:repeat(4,1fr); gap:14px; margin-top:14px}
@media (max-width:880px){.esc-stages{grid-template-columns:repeat(2,1fr)}}
.esc-stage{
  border:1px solid #ffffff15; border-radius:12px; padding:14px 16px; background:#15130f;
}
.esc-stage .stg-num{font-family:var(--mono); font-size:10.5px; color:#bbb1a0; letter-spacing:.16em; text-transform:uppercase; display:flex; align-items:center; gap:8px}
.esc-stage .stg-num .dot{width:8px; height:8px; border-radius:2px}
.esc-stage.s1 .stg-num .dot{background:var(--moss-3)}
.esc-stage.s2 .stg-num .dot{background:var(--clay-3)}
.esc-stage.s3 .stg-num .dot{background:var(--clay)}
.esc-stage.s4 .stg-num .dot{background:var(--clay-2)}
.esc-stage h5{font-family:var(--serif); font-weight:380; font-size:18px; margin:8px 0 6px; letter-spacing:-.005em; color:var(--paper); line-height:1.15}
.esc-stage p{font-size:12.5px; color:#bbb1a0; margin:0; line-height:1.5}

/* assignment & priority side-by-side */
.spec-grid{display:grid; grid-template-columns:1fr 1fr 1fr; gap:14px; margin-top:30px}
@media (max-width:880px){.spec-grid{grid-template-columns:1fr}}
.spec-card{
  background:var(--paper); border:1px solid var(--line-soft); border-radius:14px;
  padding:22px; min-height:220px;
}
.spec-card .pn{margin-bottom:10px}
.spec-card h4{font-family:var(--serif); font-weight:380; font-size:22px; margin:0 0 8px; letter-spacing:-.012em; line-height:1.1}
.spec-card h4 em{font-style:italic; color:var(--clay)}
.spec-card p{font-size:13px; color:var(--muted); margin:0 0 12px; line-height:1.5}
.spec-card ol{
  list-style:none; counter-reset:i; padding:0; margin:0;
}
.spec-card ol li{
  counter-increment:i;
  position:relative; padding:8px 0 8px 32px;
  border-bottom:1px dashed var(--line-soft);
  font-size:13px; color:var(--ink-2); line-height:1.5;
}
.spec-card ol li:last-child{border-bottom:0}
.spec-card ol li::before{
  content:counter(i,decimal-leading-zero);
  position:absolute; left:0; top:10px;
  font-family:var(--mono); font-size:10.5px; color:var(--clay); letter-spacing:.04em; font-weight:500;
}
.spec-card ol li b{font-weight:500; color:var(--ink)}

/* ---------- Room history timeline ---------- */
.history{
  background:var(--paper); border:1px solid var(--line-soft); border-radius:22px;
  padding:36px; position:relative; overflow:hidden;
}
.history-head{display:flex; justify-content:space-between; align-items:flex-end; margin-bottom:24px; gap:24px; flex-wrap:wrap}
.history-head h3{font-family:var(--serif); font-weight:340; font-size:32px; margin:0; line-height:1.05; letter-spacing:-.015em}
.history-head h3 em{font-style:italic; color:var(--clay)}
.history-head .controls{display:flex; gap:8px; flex-wrap:wrap}
.history-head .ctrl{
  font-family:var(--mono); font-size:10.5px; padding:6px 12px; border-radius:999px;
  background:var(--paper-2); border:1px solid var(--line-soft); color:var(--ink); letter-spacing:.06em; text-transform:uppercase;
}
.history-head .ctrl.active{background:var(--ink); color:var(--paper); border-color:var(--ink)}

.history-board{
  display:grid; grid-template-columns: 90px 1fr; gap:0;
  border:1px solid var(--line-soft); border-radius:14px; overflow:hidden; background:var(--paper-2);
}
.history-day{
  padding:14px 12px 14px 16px;
  border-bottom:1px solid var(--line-soft);
  font-family:var(--mono); font-size:10.5px; color:var(--muted); letter-spacing:.06em;
  display:flex; flex-direction:column; gap:2px; justify-content:center;
  min-height:72px;
}
.history-day:last-child{border-bottom:0}
.history-day b{font-family:var(--serif); font-style:italic; font-weight:340; font-size:18px; color:var(--ink); letter-spacing:-.005em}
.history-events{
  padding:14px 18px;
  border-bottom:1px solid var(--line-soft);
  border-left:1px solid var(--line-soft);
  display:flex; flex-direction:column; gap:6px;
  background:var(--paper);
  min-height:72px;
}
.history-events:last-child{border-bottom:0}
.he{
  display:grid; grid-template-columns:auto auto 1fr auto; gap:10px; align-items:center;
  font-size:13px; color:var(--ink-2);
}
.he .tm{font-family:var(--mono); font-size:10.5px; color:var(--muted); width:48px; flex-shrink:0}
.he .ty{
  font-family:var(--mono); font-size:9.5px; padding:2px 7px; border-radius:999px; letter-spacing:.08em; text-transform:uppercase; color:#fff; flex-shrink:0;
}
.he .ty.ci{background:var(--forest)}
.he .ty.co{background:var(--ink)}
.he .ty.hk{background:var(--moss-3)}
.he .ty.eng{background:var(--clay)}
.he .ty.fb{background:var(--clay-2)}
.he .ty.ins{background:#5a7585}
.he .ty.req{background:var(--ink-2)}
.he .desc{font-size:13px; line-height:1.3}
.he .who{font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.04em; text-align:right}

/* ---------- FAQ editorial ---------- */
.faq-list{display:flex; flex-direction:column; gap:0}
.faq-item{
  display:grid; grid-template-columns:1fr 1.8fr; gap:48px;
  padding:36px 0; border-bottom:1px solid var(--line-soft);
}
.faq-item:first-child{padding-top:0}
.faq-item:last-child{border-bottom:0}
@media (max-width:880px){.faq-item{grid-template-columns:1fr; gap:14px}}
.faq-q{
  font-family:var(--serif); font-weight:340; font-size:clamp(24px,3vw,30px); line-height:1.1; letter-spacing:-.012em; color:var(--ink); margin:0;
  position:relative;
}
.faq-q em{font-style:italic; color:var(--clay)}
.faq-q .qn{
  display:block; font-family:var(--mono); font-size:10.5px; color:var(--muted); letter-spacing:.16em; text-transform:uppercase; font-weight:400; margin-bottom:10px;
}
.faq-a{font-size:15px; color:var(--ink-2); line-height:1.55; margin:0}
.faq-a p{margin:0 0 10px}
.faq-a p:last-child{margin-bottom:0}
.faq-a b{font-weight:500; color:var(--ink)}
.faq-a ol{list-style:none; counter-reset:fa; padding:0; margin:14px 0 0; display:grid; gap:10px}
.faq-a ol li{
  counter-increment:fa;
  position:relative; padding-left:36px;
  font-size:15px; color:var(--ink-2); line-height:1.55;
}
.faq-a ol li::before{
  content:counter(fa,decimal-leading-zero);
  position:absolute; left:0; top:3px;
  font-family:var(--mono); font-size:11px; color:var(--clay); letter-spacing:.04em; font-weight:500;
}

/* ---------- CTA + Footer (shared) ---------- */
.cta-card{background:var(--paper);border:1.5px solid var(--ink);border-radius:24px;padding:60px;box-shadow:14px 14px 0 0 var(--ink);display:grid;grid-template-columns:1.1fr 1fr;gap:50px;align-items:center;position:relative;overflow:hidden}
@media (max-width:880px){.cta-card{grid-template-columns:1fr;padding:40px;box-shadow:8px 8px 0 0 var(--ink)}}
.cta-card h2{font-family:var(--serif);font-weight:340;font-size:clamp(40px,6vw,72px);letter-spacing:-.02em;line-height:.95;margin:0}
.cta-card h2 em{font-style:italic;color:var(--clay)}
.cta-card .meta{margin-top:22px;font-family:var(--mono);font-size:11.5px;color:var(--muted);letter-spacing:.06em}
.cta-actions{display:flex;flex-direction:column;gap:12px;align-items:flex-start}
.cta-line{font-family:var(--mono);font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin-bottom:6px}
.deco-num{position:absolute;right:32px;top:50px;font-family:var(--serif);font-style:italic;font-weight:300;font-size:140px;line-height:1;color:#15130f12;pointer-events:none}

footer{background:var(--ink);color:var(--paper);padding:80px 0 36px;position:relative;overflow:hidden}
.foot-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr 1fr;gap:36px;padding-bottom:60px;border-bottom:1px solid #ffffff15}
@media (max-width:900px){.foot-grid{grid-template-columns:1fr 1fr;gap:30px}}
.foot-brand .glyph{background:var(--paper);color:var(--ink)}
.foot-brand .brand{color:var(--paper)}
.foot-brand p{color:#bbb1a0;font-size:13.5px;margin:18px 0 24px;max-width:340px;line-height:1.5}
.foot-col h5{font-family:var(--mono);font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:#bbb1a0;margin:0 0 16px;font-weight:500}
.foot-col ul{list-style:none;padding:0;margin:0;display:grid;gap:10px}
.foot-col a{color:var(--paper);font-size:14px}
.foot-col a:hover{color:var(--clay)}
.foot-bottom{display:flex;justify-content:space-between;padding-top:30px;font-family:var(--mono);font-size:11px;color:#7d7568;flex-wrap:wrap;gap:16px}
.foot-mark{font-family:var(--serif);font-style:italic;font-weight:300;font-size:clamp(120px,22vw,320px);line-height:.85;letter-spacing:-.04em;color:#1f1c17;margin-top:60px;user-select:none;pointer-events:none;white-space:nowrap;overflow:hidden}

.fade-up{opacity:0;transform:translateY(18px);transition:opacity .8s ease,transform .8s ease}
.fade-up.in{opacity:1;transform:none}

/* ---------- Mobile menu drawer ---------- */
.mobile-menu{
  position:fixed; left:0; right:0; top:72px; bottom:0;
  background:var(--paper);
  z-index:95;
  overflow-y:auto;
  -webkit-overflow-scrolling:touch;
  padding:28px 20px 56px;
  visibility:hidden; opacity:0; transform:translateY(-8px);
  transition:opacity .22s ease, transform .22s ease, visibility .22s;
  border-top:1px solid var(--line-soft);
}
body.menu-open .mobile-menu{visibility:visible; opacity:1; transform:translateY(0)}
body.menu-open{overflow:hidden}
.mobile-menu-inner{display:flex; flex-direction:column; gap:26px; max-width:560px; margin:0 auto}
.mm-section h4{
  font-family:var(--mono); font-size:10.5px; letter-spacing:.16em; text-transform:uppercase;
  color:var(--muted); margin:0 0 10px; font-weight:500;
  padding-bottom:10px; border-bottom:1px solid var(--line-soft);
}
.mm-section ul{list-style:none; margin:0; padding:0; display:grid; gap:2px}
.mm-section a{
  display:block; padding:10px 12px; margin:0 -12px; border-radius:8px;
  font-size:15px; color:var(--ink-2);
}
.mm-section a:active, .mm-section a:hover{background:#efe7d0; color:var(--ink)}
.mm-cta{display:flex; flex-direction:column; gap:10px; margin-top:8px}
.mm-cta .btn{justify-content:center; width:100%; height:50px; font-size:15px}
@media (min-width:1081px){.mobile-menu{display:none}}

/* Hamburger -> X animation */
.menu-toggle span, .menu-toggle span::before, .menu-toggle span::after{
  transition:transform .22s ease, background .22s ease, top .22s ease;
}
body.menu-open .menu-toggle span{background:transparent}
body.menu-open .menu-toggle span::before{top:0; transform:rotate(45deg)}
body.menu-open .menu-toggle span::after{top:0; transform:rotate(-45deg)}

/* Mobile: drop sticky + transparency. Bar fixes only when menu is open. */
@media (max-width:1080px){
  .bar, .subbar{
    position:static; top:auto;
    background:var(--paper);
    backdrop-filter:none;
    -webkit-backdrop-filter:none;
  }
  body.menu-open .bar{
    position:fixed; top:0; left:0; right:0; z-index:96;
  }
}