/* ---------- Tokens (shared) ---------- */
:root{
  --paper:#efe8d6;--paper-2:#e7dfca;--paper-3:#ddd3b7;
  --ink:#15130f;--ink-2:#2b2620;--muted:#6f675b;
  --line:#2a2620;--line-soft:#15130f1a;
  --forest:#1c3a2e;--forest-2:#244a3b;
  --moss:#b9c8a7;--moss-2:#9fb89a;--moss-3:#7d9a6f;
  --clay:#c66a35;--clay-2:#a8541f;--clay-3:#e7a276;
  --cream:#f7f1df;--bubble:#d8e2c8;
  --rust:#a8541f; --rust-2:#7a3a14;
  --shadow:0 1px 0 #00000010,0 14px 30px -18px #14110e35;
  --serif:"Fraunces","Times New Roman",serif;
  --sans:"DM Sans",-apple-system,BlinkMacSystemFont,sans-serif;
  --mono:"JetBrains Mono",ui-monospace,"SF Mono",Menlo,monospace;
}

*{box-sizing:border-box}
html,body{margin:0;padding:0;background:var(--paper);color:var(--ink);font-family:var(--sans);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overflow-x:hidden}
body::before{content:"";position:fixed;inset:0;pointer-events:none;z-index:1000;opacity:.20;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='220' height='220'><filter id='n'><feTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='2' stitchTiles='stitch'/><feColorMatrix values='0 0 0 0 0.08 0 0 0 0 0.07 0 0 0 0 0.06 0 0 0 0.10 0'/></filter><rect width='100%25' height='100%25' filter='url(%23n)'/></svg>")}
a{color:inherit;text-decoration:none}
img{max-width:100%;display:block}
button{font:inherit;color:inherit}

/* ---------- Layout primitives (shared) ---------- */
.wrap{max-width:1320px;margin:0 auto;padding:0 32px;position:relative}
@media (max-width:680px){.wrap{padding:0 20px}}

.eyebrow{font-family:var(--mono);font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted);display:inline-flex;align-items:center;gap:10px}
.eyebrow .dot{width:6px;height:6px;border-radius:50%;background:var(--clay);display:inline-block;box-shadow:0 0 0 4px #c66a3520}
.eyebrow.green .dot{background:#3aaa6c;box-shadow:0 0 0 4px #3aaa6c20;animation:pulse 2.4s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.45}}

.h-display{font-family:var(--serif);font-weight:340;font-variation-settings:"opsz" 144,"SOFT" 50;letter-spacing:-0.025em;line-height:.95;color:var(--ink)}
.italic{font-style:italic;font-variation-settings:"opsz" 144,"SOFT" 100}

.btn{display:inline-flex;align-items:center;gap:10px;height:46px;padding:0 22px;border-radius:999px;border:1px solid var(--ink);font-family:var(--sans);font-size:14.5px;font-weight:500;background:var(--ink);color:var(--paper);transition:transform .25s ease,background .25s ease}
.btn:hover{transform:translateY(-1px);background:var(--forest);border-color:var(--forest)}
.btn .arrow{display:inline-block;transition:transform .25s ease}
.btn:hover .arrow{transform:translate(3px,-3px)}
.btn.ghost{background:transparent;color:var(--ink);border-color:var(--ink)}
.btn.ghost:hover{background:var(--ink);color:var(--paper)}
.btn.clay{background:var(--clay);border-color:var(--clay);color:#fff8ee}
.btn.clay:hover{background:var(--clay-2);border-color:var(--clay-2)}

/* ---------- Top bar (shared) ---------- */
.bar{position:sticky;top:0;z-index:90;background:color-mix(in oklab,var(--paper) 85%,transparent);backdrop-filter:blur(10px) saturate(1.1);-webkit-backdrop-filter:blur(10px) saturate(1.1);border-bottom:1px solid var(--line-soft)}
.bar-inner{display:flex;align-items:center;justify-content:space-between;height:72px}
.brand{display:flex;align-items:center;gap:10px;font-family:var(--serif);font-size:22px;font-weight:420;letter-spacing:-.02em}
.brand .glyph{width:30px;height:30px;border-radius:8px;background:var(--ink);color:var(--paper);display:grid;place-items:center;font-family:var(--mono);font-size:13px;font-weight:500;position:relative;overflow:hidden}
.brand .glyph::after{content:"";position:absolute;left:6px;bottom:-4px;width:8px;height:8px;background:var(--ink);transform:rotate(45deg)}
.nav{display:flex; gap:30px; font-size:14px; align-items:center}
.nav > .nav-item{position:relative}
.nav a, .nav button.nav-trigger{color:var(--ink-2); position:relative; background:none; border:0; padding:0; cursor:pointer; font:inherit; display:inline-flex; align-items:center; gap:6px}
.nav a:hover, .nav button.nav-trigger:hover, .nav-item:hover > .nav-trigger{color:var(--ink)}
.nav a::after, .nav button.nav-trigger::after{content:""; position:absolute; left:0; right:100%; bottom:-6px; height:1px; background:var(--ink); transition:right .3s ease}
.nav a:hover::after, .nav-item:hover > .nav-trigger::after{right:0}
.nav-trigger .caret{width:8px; height:8px; border-right:1.2px solid currentColor; border-bottom:1.2px solid currentColor; transform:rotate(45deg); margin-top:-3px; transition:transform .25s ease; opacity:.7}
.nav-item:hover .caret{transform:rotate(225deg); margin-top:2px}
.mega{position:absolute; left:50%; top:calc(100% + 18px); transform:translate(-50%, -6px); background:var(--cream); border:1px solid var(--line-soft); border-radius:18px; box-shadow:0 1px 0 #00000010, 0 30px 60px -28px #14110e40; padding:28px 30px 26px; min-width:600px; opacity:0; pointer-events:none; visibility:hidden; transition:opacity .25s ease, transform .25s ease, visibility .25s; z-index:80}
.nav-item:hover .mega, .nav-item:focus-within .mega{opacity:1; pointer-events:auto; visibility:visible; transform:translate(-50%, 0)}
.nav-item .mega::before{content:""; position:absolute; left:0; right:0; top:-18px; height:18px}
.mega-grid{display:grid; grid-template-columns: 1.4fr 1fr; gap:36px}
.mega-col h4{font-family:var(--mono); font-size:10.5px; letter-spacing:.16em; text-transform:uppercase; color:var(--muted); margin:0 0 14px; font-weight:500; padding-bottom:10px; border-bottom:1px solid var(--line-soft)}
.mega-col ul{list-style:none; margin:0; padding:0; display:grid; gap:2px}
.mega-col.two-col ul{grid-template-columns:1fr 1fr; gap:2px 18px}
.mega-col a{display:block; padding:7px 10px; margin:0 -10px; border-radius:8px; font-size:14px; color:var(--ink-2); transition:background .15s ease, color .15s ease}
.mega-col a:hover{background:#efe7d0; color:var(--ink)}
.mega-col a.is-active{background:#efe7d0; color:var(--ink); font-weight:500}
.mega-col a::after{display:none}
.mega-foot{margin-top:22px; padding-top:18px; border-top:1px solid var(--line-soft); display:flex; justify-content:space-between; align-items:center; font-family:var(--mono); font-size:11px; color:var(--muted)}
.mega-foot a{font-family:var(--sans); font-size:13px; color:var(--clay); display:inline-flex; gap:6px; align-items:center}
.mega-foot a::after{display:none}
.dd{position:absolute; left:50%; top:calc(100% + 18px); transform:translate(-50%, -6px); background:var(--cream); border:1px solid var(--line-soft); border-radius:14px; box-shadow:0 1px 0 #00000010, 0 24px 50px -28px #14110e40; padding:10px; min-width:200px; opacity:0; pointer-events:none; visibility:hidden; transition:opacity .2s ease, transform .2s ease, visibility .2s; z-index:80}
.nav-item:hover .dd, .nav-item:focus-within .dd{opacity:1; pointer-events:auto; visibility:visible; transform:translate(-50%, 0)}
.nav-item .dd::before{content:""; position:absolute; left:0; right:0; top:-18px; height:18px}
.dd ul{list-style:none; margin:0; padding:0}
.dd a{display:block; padding:9px 12px; border-radius:8px; font-size:14px; color:var(--ink-2)}
.dd a:hover{background:#efe7d0; color:var(--ink)}
.dd a::after{display:none}
.bar-cta{display:flex;align-items:center;gap:14px}
.bar-cta .live{font-family:var(--mono);font-size:11px;color:var(--muted);display:flex;align-items:center;gap:8px}
.bar-cta .live::before{content:"";width:6px;height:6px;border-radius:50%;background:#3aaa6c;box-shadow:0 0 0 4px #3aaa6c20;animation:pulse 2s infinite}
.menu-toggle{display:none; width:42px; height:42px; border:1px solid var(--line-soft); border-radius:10px; background:transparent; align-items:center; justify-content:center; padding:0}
.menu-toggle span{display:block; width:18px; height:1.4px; background:var(--ink); position:relative}
.menu-toggle span::before, .menu-toggle span::after{content:""; position:absolute; left:0; right:0; height:1.4px; background:var(--ink)}
.menu-toggle span::before{top:-6px}
.menu-toggle span::after{top:6px}
@media (max-width:1080px){.nav,.bar-cta .live{display:none} .menu-toggle{display:inline-flex}}

/* ---------- Contextual sub-bar ---------- */
.subbar{position:sticky; top:72px; z-index:85; background:color-mix(in oklab, var(--paper) 92%, transparent); backdrop-filter:blur(10px) saturate(1.1); -webkit-backdrop-filter:blur(10px) saturate(1.1); border-bottom:1px solid var(--line-soft)}
.subbar-inner{display:flex; align-items:center; gap:0; height:46px; overflow-x:auto; scrollbar-width:none}
.subbar-inner::-webkit-scrollbar{display:none}
.subbar-section{font-family:var(--mono); font-size:10.5px; letter-spacing:.18em; text-transform:uppercase; color:var(--muted); display:inline-flex; align-items:center; gap:8px; padding-right:22px; margin-right:22px; border-right:1px solid var(--line-soft); white-space:nowrap; flex-shrink:0}
.subbar-section .dot{width:5px; height:5px; border-radius:50%; background:var(--clay)}
.subbar-links{display:flex; gap:4px; align-items:center; flex:1; min-width:0}
.subbar-links a{font-size:13px; color:var(--ink-2); padding:8px 14px; border-radius:8px; position:relative; white-space:nowrap; transition:background .15s ease, color .15s ease}
.subbar-links a:hover{background:#efe7d0; color:var(--ink)}
.subbar-links a.is-active{color:var(--ink); font-weight:500; background:transparent}
.subbar-links a.is-active::after{content:""; position:absolute; left:14px; right:14px; bottom:2px; height:1.5px; background:var(--clay)}
.subbar-tail{margin-left:auto; padding-left:22px; border-left:1px solid var(--line-soft); font-family:var(--mono); font-size:11px; color:var(--muted); display:flex; align-items:center; gap:6px; white-space:nowrap; flex-shrink:0}
.subbar-tail a{color:var(--clay); font-family:var(--sans); font-size:13px}
.subbar-tail a:hover{text-decoration:underline}
@media (max-width:900px){.subbar-section{padding-right:14px; margin-right:14px} .subbar-tail{display:none}}

/* ---------- Hero ---------- */
.hero{padding:80px 0 110px;position:relative;overflow:hidden}
.hero-grid{display:grid;grid-template-columns:0.95fr 1.05fr;gap:60px;align-items:start}
.hero-grid > *{min-width:0}
@media (max-width:1080px){.hero-grid{grid-template-columns:1fr;gap:40px}}
.hero-meta{display:flex;gap:24px;align-items:center;margin-bottom:34px;flex-wrap:wrap}
.hero h1{font-size:clamp(56px,8.5vw,124px);margin:0 0 30px}
.hero h1 .l{display:block}
.hero h1 em{font-style:italic;font-weight:340;font-variation-settings:"opsz" 144,"SOFT" 100;color:var(--clay)}
.hero-sub{font-size:19px;max-width:520px;color:var(--ink-2);line-height:1.45;margin:0 0 36px}
.hero-cta{display:flex;gap:14px;align-items:center;flex-wrap:wrap}
.rail{position:absolute;left:-2px;top:120px;bottom:0;width:120px;pointer-events:none;display:flex;flex-direction:column;justify-content:flex-start;gap:32px}
.rail .tick{font-family:var(--mono);font-size:11px;color:var(--muted);display:flex;align-items:center;gap:10px}
.rail .tick::before{content:"";width:18px;height:1px;background:var(--ink)}
.rail .tick.active{color:var(--ink)}
.rail .tick.active::before{background:var(--clay);width:24px;height:2px}
@media (max-width:1180px){.rail{display:none}}
.ticker{margin-top:54px;padding-top:22px;border-top:1px solid var(--line-soft);display:flex;gap:36px;flex-wrap:wrap;font-family:var(--mono);font-size:11px;letter-spacing:.06em;color:var(--muted)}
.ticker b{color:var(--ink);font-weight:500}

/* ---------- Hero artwork: Feedback Recovery Dossier ---------- */
.dossier{
  position:relative;
  background:var(--paper);
  border:1px solid var(--ink);
  border-radius:18px;
  padding:0;
  box-shadow: 8px 8px 0 0 var(--ink);
  overflow:hidden;
}

/* Dossier header strip */
.dossier-head{
  background:var(--ink); color:var(--paper);
  padding:14px 22px; display:flex; align-items:center; justify-content:space-between; gap:14px; flex-wrap:wrap;
}
.dossier-head .lhs{display:flex; align-items:center; gap:12px}
.dossier-head .lhs .badge{
  font-family:var(--mono); font-size:9.5px; letter-spacing:.18em; text-transform:uppercase;
  color:#bbb1a0;
}
.dossier-head .lhs .badge b{color:var(--clay-3); font-weight:500}
.dossier-head .lhs .id{
  font-family:var(--serif); font-style:italic; font-size:18px; font-weight:340; letter-spacing:-.005em;
}
.dossier-head .rhs{display:flex; gap:14px; align-items:center; font-family:var(--mono); font-size:10px; color:#bbb1a0; letter-spacing:.06em}
.dossier-head .stamp{
  font-family:var(--mono); font-size:9.5px; letter-spacing:.16em; text-transform:uppercase;
  border:1px solid var(--clay-3); color:var(--clay-3); padding:4px 8px; border-radius:4px;
  transform:rotate(-2deg);
}

/* Section: Stars + meta */
.dossier-stars{
  padding:22px 26px 18px; border-bottom:1px solid var(--line-soft);
  display:grid; grid-template-columns:auto 1fr auto; gap:24px; align-items:center;
}
.dossier-stars .stars{display:flex; gap:3px}
.dossier-stars .stars span{font-size:22px; color:var(--clay)}
.dossier-stars .stars .empty{color:var(--line-soft)}
.dossier-stars .who{
  font-family:var(--serif); font-weight:380; font-size:18px; letter-spacing:-.005em; line-height:1.15;
}
.dossier-stars .who small{
  display:block; font-family:var(--mono); font-size:10.5px; letter-spacing:.06em; color:var(--muted); margin-top:3px; font-weight:400;
}
.dossier-stars .source{
  font-family:var(--mono); font-size:10px; letter-spacing:.12em; text-transform:uppercase; color:var(--muted);
  text-align:right;
}
.dossier-stars .source b{color:var(--ink); font-weight:500; display:block; font-family:var(--serif); font-style:italic; font-size:14px; letter-spacing:0; text-transform:none; margin-bottom:2px}

/* Section: quote */
.dossier-quote{
  padding:22px 26px 22px; border-bottom:1px solid var(--line-soft);
  position:relative;
}
.dossier-quote::before{
  content:"❝"; position:absolute; left:18px; top:14px;
  font-family:var(--serif); font-size:32px; color:var(--clay); font-style:italic; line-height:1;
}
.dossier-quote p{
  font-family:var(--serif); font-style:italic; font-weight:340; font-size:17px; line-height:1.45;
  color:var(--ink-2); margin:0; padding-left:30px; letter-spacing:-.005em;
}
.dossier-quote .hi-pos{background-image:linear-gradient(transparent 70%, #b9c8a780 70%); padding:0 2px}
.dossier-quote .hi-neg{background-image:linear-gradient(transparent 70%, #c66a3540 70%); padding:0 2px}

/* Section: AI themes */
.dossier-themes{padding:18px 26px 18px; border-bottom:1px solid var(--line-soft)}
.dossier-themes .lbl{font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.16em; text-transform:uppercase; margin-bottom:12px; display:flex; gap:10px; align-items:center}
.dossier-themes .lbl::before{content:""; width:5px; height:5px; border-radius:50%; background:var(--clay)}
.theme-list{display:grid; gap:6px}
.theme-row{
  display:grid; grid-template-columns:auto 1fr auto auto; gap:12px; align-items:center;
  padding:8px 12px; background:var(--paper-2); border:1px solid var(--line-soft); border-radius:8px;
  font-size:13px;
}
.theme-row .icn{
  width:22px; height:22px; border-radius:6px; display:grid; place-items:center;
  font-family:var(--mono); font-size:10px; font-weight:500; flex-shrink:0;
}
.theme-row.neg .icn{background:#f3d7c5; color:#a8541f}
.theme-row.pos .icn{background:#dee9d3; color:#2a5a3a}
.theme-row.mix .icn{background:#f1e1a8; color:#6a4f12}
.theme-row .name{font-family:var(--serif); font-weight:380; font-size:13px; letter-spacing:-.005em}
.theme-row .name small{display:block; font-family:var(--mono); font-size:9.5px; color:var(--muted); letter-spacing:.06em; font-weight:400; margin-top:1px}
.theme-row .severity{
  font-family:var(--mono); font-size:9.5px; padding:2px 7px; border-radius:999px; letter-spacing:.06em; text-transform:uppercase;
}
.theme-row.neg .severity{background:#a8541f; color:#f3d7c5}
.theme-row.pos .severity{background:#2a5a3a; color:#dee9d3}
.theme-row.mix .severity{background:#6a4f12; color:#f1e1a8}
.theme-row .conf{font-family:var(--mono); font-size:9.5px; color:var(--muted)}

/* Section: recovery actions (parent → children) */
.dossier-recovery{padding:18px 26px}
.dossier-recovery .lbl{font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.16em; text-transform:uppercase; margin-bottom:14px; display:flex; gap:10px; align-items:center}
.dossier-recovery .lbl::before{content:""; width:5px; height:5px; border-radius:50%; background:var(--forest)}
.recovery-tree{position:relative; padding-left:18px}
.recovery-tree::before{
  content:""; position:absolute; left:5px; top:8px; bottom:14px; width:1px; background:var(--ink);
}
.recovery-row{
  position:relative;
  display:grid; grid-template-columns:auto 1fr auto auto; gap:12px; align-items:center;
  padding:9px 12px 9px 16px; background:var(--paper); border:1px solid var(--line-soft); border-radius:8px;
  margin-bottom:6px; margin-left:0;
}
.recovery-row::before{
  content:""; position:absolute; left:-13px; top:50%; width:14px; height:1px; background:var(--ink);
}
.recovery-row .ch{
  font-family:var(--mono); font-size:9.5px; padding:2px 6px; border-radius:4px;
  background:var(--ink); color:var(--paper); letter-spacing:.04em;
}
.recovery-row > *{min-width:0}
.recovery-row .desc{font-size:12.5px; line-height:1.3; min-width:0}
.recovery-row .desc small{display:block; font-family:var(--mono); font-size:9.5px; color:var(--muted); letter-spacing:.04em; margin-top:1px}
@media (max-width:520px){
  .recovery-row{grid-template-columns:auto 1fr auto; gap:10px; padding:9px 10px 9px 14px}
  .recovery-row .who{display:none}
}
.recovery-row .who{font-family:var(--mono); font-size:9.5px; color:var(--muted)}
.recovery-row .stat{
  font-family:var(--mono); font-size:9.5px; padding:2px 7px; border-radius:999px; letter-spacing:.06em; text-transform:uppercase;
}
.recovery-row .stat.done{background:#2a5a3a; color:#dee9d3}
.recovery-row .stat.now{background:#a8541f; color:#f3d7c5}
.recovery-row .stat.queued{background:var(--paper-2); color:var(--ink); border:1px solid var(--line-soft)}

/* Dossier outcome footer */
.dossier-foot{
  background:var(--forest); color:var(--cream);
  padding:16px 26px;
  display:grid; grid-template-columns:1fr auto; gap:14px; align-items:center;
}
.dossier-foot .summary{
  font-family:var(--serif); font-style:italic; font-weight:340; font-size:14px; line-height:1.3; letter-spacing:-.005em;
  color:var(--cream);
}
.dossier-foot .summary b{color:var(--clay-3); font-weight:340; font-style:italic}
.dossier-foot .seal{
  font-family:var(--mono); font-size:9.5px; letter-spacing:.16em; text-transform:uppercase;
  padding:6px 12px; border:1px solid var(--clay-3); border-radius:999px; color:var(--clay-3);
  white-space:nowrap;
}

.side-note{position:absolute;z-index:3;font-family:var(--mono);font-size:10.5px;color:var(--muted);display:flex;align-items:center;gap:8px}
.side-note .ln{width:34px;height:1px;background:var(--ink);opacity:.4}
.side-note.tl{left:-22px;top:80px;transform:rotate(-90deg);transform-origin:left top}
@media (max-width:1080px){.side-note.tl{display:none}}

/* ---------- Section wrappers (shared) ---------- */
.section{padding:110px 0;position:relative}
.section.dark{background:var(--ink);color:var(--paper)}
.section.dark .eyebrow{color:#bbb1a0}
.section.forest{background:var(--forest);color:var(--cream)}
.section.forest .eyebrow{color:#a8c2b6}
.section.cream{background:var(--paper-2)}
.sec-head{display:grid;grid-template-columns:1fr 1.4fr;gap:60px;align-items:end;margin-bottom:64px}
@media (max-width:880px){.sec-head{grid-template-columns:1fr;gap:24px}}
.sec-head .num{font-family:var(--mono);font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted)}
.section.dark .sec-head .num,.section.forest .sec-head .num{color:#bbb1a0}
.sec-head h2{font-family:var(--serif);font-weight:340;font-size:clamp(42px,6vw,76px);letter-spacing:-.02em;line-height:.96;margin:0}
.sec-head h2 em{font-style:italic;color:var(--clay)}
.section.dark .sec-head h2 em{color:#e7a276}
.section.forest .sec-head h2 em{color:#e7a276}

/* ---------- Recovery window timeline ---------- */
.window{
  background:var(--paper); border:1px solid var(--line-soft); border-radius:22px;
  padding:36px 40px;
  position:relative;
}
.window-head{display:flex; justify-content:space-between; align-items:flex-end; gap:24px; flex-wrap:wrap; margin-bottom:30px}
.window-head h3{font-family:var(--serif); font-weight:340; font-size:34px; margin:0; line-height:1.05; letter-spacing:-.015em}
.window-head h3 em{font-style:italic; color:var(--clay)}
.window-head .lab{font-family:var(--mono); font-size:11px; letter-spacing:.16em; text-transform:uppercase; color:var(--muted)}

.window-track{
  position:relative; height:120px; background:var(--paper-2); border:1px solid var(--line-soft); border-radius:14px;
  overflow:hidden;
}
/* check-in to checkout regions */
.window-stay{
  position:absolute; left:0; top:0; bottom:0; width:65%;
  background:linear-gradient(90deg, #b9c8a740 0%, #b9c8a720 100%);
  border-right:2px dashed var(--clay);
}
.window-after{
  position:absolute; left:65%; right:0; top:0; bottom:0;
  background:linear-gradient(90deg, #c66a3520, #c66a3540);
}
.window-stay-lbl, .window-after-lbl{
  position:absolute; top:14px; font-family:var(--mono); font-size:10px; letter-spacing:.16em; text-transform:uppercase;
  display:flex; align-items:center; gap:8px;
}
.window-stay-lbl{left:18px; color:#2a5a3a}
.window-stay-lbl::before{content:""; width:6px; height:6px; border-radius:50%; background:var(--moss-3)}
.window-after-lbl{left:calc(65% + 52px); color:var(--clay-2)}
.window-after-lbl::before{content:""; width:6px; height:6px; border-radius:50%; background:var(--clay)}

.window-checkout-lbl{
  position:absolute; left:65%; top:8px; transform:translateX(-50%);
  font-family:var(--mono); font-size:9.5px; letter-spacing:.14em; text-transform:uppercase; color:var(--clay);
  background:var(--paper); padding:3px 10px; border:1px solid var(--clay); border-radius:999px;
  white-space:nowrap;
  z-index:2;
}

/* event markers along window */
.window-event{
  position:absolute; bottom:18px;
  display:flex; flex-direction:column; align-items:center; gap:5px;
  transform:translateX(-50%);
}
.window-event .marker{
  width:14px; height:14px; border-radius:50%; border:2px solid var(--ink);
  background:var(--paper);
}
.window-event.good .marker{background:var(--moss-3); border-color:var(--moss-3)}
.window-event.bad .marker{background:var(--clay); border-color:var(--clay)}
.window-event .lbl{
  font-family:var(--mono); font-size:9px; color:var(--ink); letter-spacing:.06em; white-space:nowrap;
  background:var(--paper); padding:2px 6px; border-radius:4px; border:1px solid var(--line-soft);
}

/* checkout flag */
.window-flag{
  position:absolute; left:65%; top:0; bottom:0; transform:translateX(-50%);
  display:flex; flex-direction:column; align-items:center; padding-top:8px;
  pointer-events:none;
}

/* legend */
.window-legend{
  display:flex; justify-content:space-between; align-items:flex-start; margin-top:24px; gap:30px; flex-wrap:wrap;
}
.window-legend .col{
  flex:1; min-width:240px;
}
.window-legend .col .ttl{font-family:var(--serif); font-weight:380; font-size:18px; margin:0 0 6px; letter-spacing:-.005em}
.window-legend .col .ttl em{font-style:italic}
.window-legend .col.good .ttl em{color:var(--forest)}
.window-legend .col.bad .ttl em{color:var(--clay)}
.window-legend .col p{font-size:13px; color:var(--muted); line-height:1.5; margin:0}
.window-legend .col .num{font-family:var(--serif); font-style:italic; font-weight:300; font-size:48px; line-height:1; margin-bottom:4px}
.window-legend .col.good .num{color:var(--forest)}
.window-legend .col.bad .num{color:var(--clay-2)}

/* in-stay capture surfaces */
.capture-grid{display:grid; grid-template-columns:repeat(4,1fr); gap:14px; margin-top:50px}
@media (max-width:980px){.capture-grid{grid-template-columns:repeat(2,1fr)}}
@media (max-width:560px){.capture-grid{grid-template-columns:1fr}}
.cap-card{
  background:var(--paper); border:1px solid var(--line-soft); border-radius:14px;
  padding:18px 18px 16px;
}
.cap-card .pn{font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.16em; text-transform:uppercase; margin-bottom:10px}
.cap-card h4{font-family:var(--serif); font-weight:380; font-size:18px; margin:0 0 6px; letter-spacing:-.005em; line-height:1.1}
.cap-card p{font-size:12.5px; color:var(--muted); margin:0; line-height:1.45}

/* ---------- Parent & Child decomposition ---------- */
.parent-child{
  display:grid; grid-template-columns:1fr 1.2fr; gap:50px; align-items:center;
}
@media (max-width:1080px){.parent-child{grid-template-columns:1fr; gap:30px}}
.pc-copy h3{font-family:var(--serif); font-weight:340; font-size:clamp(36px,4.5vw,52px); line-height:1; letter-spacing:-.018em; margin:14px 0 18px}
.pc-copy h3 em{font-style:italic; color:var(--clay)}
.pc-copy p{font-size:16px; color:var(--ink-2); line-height:1.55; margin:0 0 14px; max-width:480px}
.pc-copy p b{color:var(--ink); font-weight:500}
.pc-copy ul{list-style:none; padding:0; margin:18px 0 0; display:grid; gap:10px}
.pc-copy ul li{display:flex; gap:12px; align-items:flex-start; font-size:14px; line-height:1.5; padding:10px 0; border-bottom:1px dashed var(--line-soft)}
.pc-copy ul li:last-child{border-bottom:0}
.pc-copy ul li::before{content:""; flex:0 0 auto; width:6px; height:6px; border-radius:50%; background:var(--clay); margin-top:7px}
.pc-copy ul li b{color:var(--ink); font-weight:500}

/* tree visualization */
.tree{
  position:relative; padding:30px;
  background:var(--paper); border:1px solid var(--line-soft); border-radius:18px;
  box-shadow:var(--shadow);
}
.tree-parent{
  background:var(--ink); color:var(--paper);
  border-radius:14px; padding:18px 20px;
  margin-bottom:30px;
  position:relative;
}
.tree-parent .ttl{font-family:var(--mono); font-size:10px; letter-spacing:.18em; text-transform:uppercase; color:#bbb1a0; margin-bottom:8px}
.tree-parent .ttl b{color:var(--clay-3); font-weight:500}
.tree-parent .text{font-family:var(--serif); font-style:italic; font-weight:340; font-size:14.5px; line-height:1.4; color:var(--paper); letter-spacing:-.005em}

.tree-spine{
  position:relative; padding-left:28px;
}
.tree-spine::before{
  content:""; position:absolute; left:7px; top:-20px; bottom:14px; width:1.5px; background:var(--ink);
}
.tree-spine::after{
  content:""; position:absolute; left:0px; top:-22px;
  font-family:var(--mono); font-size:10px; color:var(--muted);
  letter-spacing:.14em; text-transform:uppercase;
  background:var(--paper); padding:0 4px;
}

.child-task{
  position:relative;
  background:var(--paper-2); border:1px solid var(--line-soft); border-radius:12px;
  padding:14px 16px; margin-bottom:10px;
  display:grid; grid-template-columns:auto 1fr auto; gap:14px; align-items:center;
}
.child-task::before{
  content:""; position:absolute; left:-21px; top:50%; width:21px; height:1.5px; background:var(--ink);
}
.child-task .ic{
  width:32px; height:32px; border-radius:8px; display:grid; place-items:center;
  flex-shrink:0; color:#fff; font-family:var(--mono); font-size:10px;
}
.child-task.eng .ic{background:var(--clay)}
.child-task.fb .ic{background:var(--clay-2)}
.child-task.gm .ic{background:var(--forest)}
.child-task.hk .ic{background:var(--moss-3)}
.child-task .body{min-width:0}
.child-task .body .name{font-family:var(--serif); font-weight:380; font-size:14.5px; letter-spacing:-.005em; line-height:1.2}
.child-task .body small{display:block; font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.06em; margin-top:2px}
.child-task .stat{
  font-family:var(--mono); font-size:9.5px; padding:3px 7px; border-radius:999px; letter-spacing:.06em; text-transform:uppercase;
}
.child-task .stat.done{background:#2a5a3a; color:#dee9d3}
.child-task .stat.now{background:#a8541f; color:#f3d7c5}

/* ---------- Patterns / repeated issues ---------- */
.patterns-grid{display:grid; grid-template-columns:1fr 1fr; gap:18px}
@media (max-width:880px){.patterns-grid{grid-template-columns:1fr}}
.pattern-card{
  background:var(--paper); border:1px solid var(--line-soft); border-radius:18px;
  padding:30px;
  position:relative; min-height:380px;
  display:flex; flex-direction:column; gap:18px;
}
.section.dark .pattern-card{background:#1f1c17; border-color:#2c2820; color:var(--paper)}
.section.dark .pattern-card p{color:#bbb1a0}
.pattern-card .pn{font-family:var(--mono); font-size:10.5px; letter-spacing:.16em; text-transform:uppercase; color:var(--muted)}
.section.dark .pattern-card .pn{color:#bbb1a0}
.pattern-card h3{font-family:var(--serif); font-weight:340; font-size:30px; margin:0; line-height:1.05; letter-spacing:-.015em}
.pattern-card h3 em{font-style:italic; color:var(--clay)}
.section.dark .pattern-card h3 em{color:#e7a276}
.pattern-card p{font-size:14px; color:var(--muted); margin:0; line-height:1.5}
.section.dark .pattern-card p{color:#bbb1a0}

/* repeated issue chart */
.repeat-chart{
  background:#0f0e0c; border-radius:12px; padding:16px 20px; color:var(--paper);
  font-family:var(--mono); font-size:11px;
}
.repeat-chart .head{display:flex; justify-content:space-between; align-items:center; margin-bottom:12px; color:#bbb1a0; letter-spacing:.06em}
.repeat-chart .head b{color:var(--clay-3); font-weight:500}
.repeat-bar{display:grid; grid-template-columns:60px 1fr auto; gap:10px; align-items:center; padding:5px 0; border-bottom:1px solid #ffffff10}
.repeat-bar:last-child{border-bottom:0}
.repeat-bar .wk{color:#7d7568; font-size:10px}
.repeat-bar .b{
  height:10px; border-radius:2px; background:linear-gradient(90deg, var(--clay-3), var(--clay));
}
.repeat-bar .b.short{background:var(--moss-3)}
.repeat-bar .b.mid{background:linear-gradient(90deg, var(--clay-3), var(--clay))}
.repeat-bar .b.tall{background:linear-gradient(90deg, var(--clay), var(--clay-2))}
.repeat-bar .ct{color:var(--paper); font-weight:500; font-size:11px; text-align:right; min-width:24px}

.alert-strip{
  display:flex; gap:8px; align-items:center; padding:10px 14px;
  background:#3a1c12; border:1px solid var(--clay-2); border-radius:10px;
  font-family:var(--mono); font-size:11px; color:var(--clay-3); margin-top:10px;
}
.alert-strip::before{content:"!"; width:18px; height:18px; border-radius:50%; background:var(--clay); color:#fff8ee; display:grid; place-items:center; font-weight:500; flex-shrink:0; font-size:10px}

/* suggested improvements list */
.improvements{display:flex; flex-direction:column; gap:8px}
.improv-row{
  display:grid; grid-template-columns:auto 1fr auto; gap:14px; align-items:flex-start;
  padding:12px 14px; background:var(--paper-2); border-radius:10px; border:1px solid var(--line-soft);
}
.section.dark .improv-row{background:#15130f; border-color:#2c2820}
.improv-row .num{font-family:var(--mono); font-size:11px; color:var(--clay); font-weight:500; padding-top:1px}
.improv-row .body{min-width:0}
.improv-row .name{font-family:var(--serif); font-weight:380; font-size:14px; letter-spacing:-.005em; line-height:1.25}
.section.dark .improv-row .name{color:var(--paper)}
.improv-row .name small{display:block; font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.04em; margin-top:2px; font-weight:400}
.improv-row .impact{
  font-family:var(--mono); font-size:9.5px; padding:3px 8px; border-radius:999px; letter-spacing:.06em; text-transform:uppercase; flex-shrink:0;
}
.improv-row .impact.high{background:var(--clay); color:#fff8ee}
.improv-row .impact.med{background:var(--clay-3); color:var(--ink)}
.improv-row .impact.low{background:var(--paper-3); color:var(--ink-2)}

/* ---------- Daily snapshot dashboard ---------- */
.dash{
  background:var(--paper); border:1px solid var(--line-soft); border-radius:22px;
  padding:36px;
}
.dash-head{display:flex; justify-content:space-between; align-items:flex-end; gap:24px; flex-wrap:wrap; margin-bottom:30px}
.dash-head h3{font-family:var(--serif); font-weight:340; font-size:34px; margin:0; line-height:1.05; letter-spacing:-.015em}
.dash-head h3 em{font-style:italic; color:var(--clay)}
.dash-head .when{font-family:var(--mono); font-size:11px; letter-spacing:.16em; text-transform:uppercase; color:var(--muted)}
.dash-head .when b{color:var(--ink); font-weight:500; font-family:var(--serif); font-style:italic; font-size:18px; letter-spacing:0; text-transform:none}

.kpi-grid{display:grid; grid-template-columns:repeat(4,1fr); gap:14px; margin-bottom:24px}
@media (max-width:880px){.kpi-grid{grid-template-columns:repeat(2,1fr)}}
.kpi{
  background:var(--paper-2); border:1px solid var(--line-soft); border-radius:14px;
  padding:20px;
}
.kpi.dark{background:var(--ink); color:var(--paper); border-color:var(--ink)}
.kpi.forest{background:var(--forest); color:var(--cream); border-color:transparent}
.kpi.clay{background:var(--clay); color:var(--cream); border-color:transparent}
.kpi .lab{font-family:var(--mono); font-size:10px; letter-spacing:.16em; text-transform:uppercase; color:var(--muted)}
.kpi.dark .lab, .kpi.forest .lab, .kpi.clay .lab{color:#e7d8c0}
.kpi .num{font-family:var(--serif); font-weight:300; font-size:48px; line-height:1; letter-spacing:-.025em; margin:8px 0 4px}
.kpi.forest .num em, .kpi.dark .num em{color:#e7a276; font-style:italic}
.kpi.clay .num em{color:var(--cream); font-style:italic}
.kpi .delta{font-family:var(--mono); font-size:10.5px; letter-spacing:.04em; color:var(--muted); display:flex; align-items:center; gap:6px}
.kpi.dark .delta, .kpi.forest .delta, .kpi.clay .delta{color:#e7d8c0}
.kpi .delta.up::before{content:"↑"; color:var(--moss-3)}
.kpi .delta.dn::before{content:"↓"; color:var(--clay)}
.kpi.dark .delta.up::before, .kpi.forest .delta.up::before{color:var(--moss-2)}

.dash-2col{display:grid; grid-template-columns:1.2fr 1fr; gap:18px; margin-top:14px}
@media (max-width:1080px){.dash-2col{grid-template-columns:1fr}}

/* tag cloud / top tags */
.tags-card{
  background:var(--paper-2); border:1px solid var(--line-soft); border-radius:14px;
  padding:22px;
}
.tags-card .head{display:flex; justify-content:space-between; align-items:baseline; margin-bottom:14px}
.tags-card .head h4{font-family:var(--serif); font-weight:380; font-size:18px; margin:0; letter-spacing:-.005em}
.tags-card .head h4 em{font-style:italic; color:var(--clay)}
.tags-card .head .ct{font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.06em}
.tag-list{display:flex; flex-direction:column; gap:6px}
.tag-row{display:grid; grid-template-columns:auto 1fr auto; gap:12px; align-items:center; padding:6px 0; font-size:13px}
.tag-row .lab{font-family:var(--serif); font-weight:380; font-size:13px; letter-spacing:-.005em; min-width:120px}
.tag-row .b{height:8px; border-radius:2px}
.tag-row.neg .b{background:linear-gradient(90deg, var(--clay-3), var(--clay))}
.tag-row.pos .b{background:linear-gradient(90deg, var(--moss-2), var(--moss-3))}
.tag-row.mix .b{background:linear-gradient(90deg, var(--clay-3), var(--moss-3))}
.tag-row .ct{font-family:var(--mono); font-size:10.5px; color:var(--ink); font-weight:500; min-width:30px; text-align:right}

/* alerts list */
.alerts-card{
  background:var(--paper-2); border:1px solid var(--line-soft); border-radius:14px;
  padding:22px;
}
.alerts-card .head{display:flex; justify-content:space-between; align-items:baseline; margin-bottom:14px}
.alerts-card .head h4{font-family:var(--serif); font-weight:380; font-size:18px; margin:0; letter-spacing:-.005em}
.alerts-card .head h4 em{font-style:italic; color:var(--clay)}
.alerts-card .head .ct{font-family:var(--mono); font-size:10px; color:var(--muted); letter-spacing:.06em}
.alert-row{
  display:grid; grid-template-columns:auto 1fr auto; gap:12px; align-items:center;
  padding:10px 12px; background:var(--paper); border-radius:8px; margin-bottom:6px;
  font-size:12.5px;
}
.alert-row .ty{
  font-family:var(--mono); font-size:9.5px; padding:2px 6px; border-radius:4px; letter-spacing:.06em; text-transform:uppercase; color:#fff;
}
.alert-row .ty.vip{background:var(--clay)}
.alert-row .ty.rep{background:var(--clay-2)}
.alert-row .ty.rec{background:var(--forest)}
.alert-row .desc{min-width:0; line-height:1.3}
.alert-row .desc small{display:block; font-family:var(--mono); font-size:9.5px; color:var(--muted); letter-spacing:.04em; margin-top:1px}
.alert-row .tm{font-family:var(--mono); font-size:9.5px; color:var(--muted)}

/* ---------- CTA + Footer (shared) ---------- */
.cta-card{background:var(--paper);border:1.5px solid var(--ink);border-radius:24px;padding:60px;box-shadow:14px 14px 0 0 var(--ink);display:grid;grid-template-columns:1.1fr 1fr;gap:50px;align-items:center;position:relative;overflow:hidden}
@media (max-width:880px){.cta-card{grid-template-columns:1fr;padding:40px;box-shadow:8px 8px 0 0 var(--ink)}}
.cta-card h2{font-family:var(--serif);font-weight:340;font-size:clamp(40px,6vw,72px);letter-spacing:-.02em;line-height:.95;margin:0}
.cta-card h2 em{font-style:italic;color:var(--clay)}
.cta-card .meta{margin-top:22px;font-family:var(--mono);font-size:11.5px;color:var(--muted);letter-spacing:.06em}
.cta-actions{display:flex;flex-direction:column;gap:12px;align-items:flex-start}
.cta-line{font-family:var(--mono);font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin-bottom:6px}
.deco-num{position:absolute;right:32px;top:50px;font-family:var(--serif);font-style:italic;font-weight:300;font-size:140px;line-height:1;color:#15130f12;pointer-events:none}

footer{background:var(--ink);color:var(--paper);padding:80px 0 36px;position:relative;overflow:hidden}
.foot-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr 1fr;gap:36px;padding-bottom:60px;border-bottom:1px solid #ffffff15}
@media (max-width:900px){.foot-grid{grid-template-columns:1fr 1fr;gap:30px}}
.foot-brand .glyph{background:var(--paper);color:var(--ink)}
.foot-brand .brand{color:var(--paper)}
.foot-brand p{color:#bbb1a0;font-size:13.5px;margin:18px 0 24px;max-width:340px;line-height:1.5}
.foot-col h5{font-family:var(--mono);font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:#bbb1a0;margin:0 0 16px;font-weight:500}
.foot-col ul{list-style:none;padding:0;margin:0;display:grid;gap:10px}
.foot-col a{color:var(--paper);font-size:14px}
.foot-col a:hover{color:var(--clay)}
.foot-bottom{display:flex;justify-content:space-between;padding-top:30px;font-family:var(--mono);font-size:11px;color:#7d7568;flex-wrap:wrap;gap:16px}
.foot-mark{font-family:var(--serif);font-style:italic;font-weight:300;font-size:clamp(120px,22vw,320px);line-height:.85;letter-spacing:-.04em;color:#1f1c17;margin-top:60px;user-select:none;pointer-events:none;white-space:nowrap;overflow:hidden}

.fade-up{opacity:0;transform:translateY(18px);transition:opacity .8s ease,transform .8s ease}
.fade-up.in{opacity:1;transform:none}

/* ---------- Mobile menu drawer ---------- */
.mobile-menu{
  position:fixed; left:0; right:0; top:72px; bottom:0;
  background:var(--paper);
  z-index:95;
  overflow-y:auto;
  -webkit-overflow-scrolling:touch;
  padding:28px 20px 56px;
  visibility:hidden; opacity:0; transform:translateY(-8px);
  transition:opacity .22s ease, transform .22s ease, visibility .22s;
  border-top:1px solid var(--line-soft);
}
body.menu-open .mobile-menu{visibility:visible; opacity:1; transform:translateY(0)}
body.menu-open{overflow:hidden}
.mobile-menu-inner{display:flex; flex-direction:column; gap:26px; max-width:560px; margin:0 auto}
.mm-section h4{
  font-family:var(--mono); font-size:10.5px; letter-spacing:.16em; text-transform:uppercase;
  color:var(--muted); margin:0 0 10px; font-weight:500;
  padding-bottom:10px; border-bottom:1px solid var(--line-soft);
}
.mm-section ul{list-style:none; margin:0; padding:0; display:grid; gap:2px}
.mm-section a{
  display:block; padding:10px 12px; margin:0 -12px; border-radius:8px;
  font-size:15px; color:var(--ink-2);
}
.mm-section a:active, .mm-section a:hover{background:#efe7d0; color:var(--ink)}
.mm-cta{display:flex; flex-direction:column; gap:10px; margin-top:8px}
.mm-cta .btn{justify-content:center; width:100%; height:50px; font-size:15px}
@media (min-width:1081px){.mobile-menu{display:none}}

/* Hamburger -> X animation */
.menu-toggle span, .menu-toggle span::before, .menu-toggle span::after{
  transition:transform .22s ease, background .22s ease, top .22s ease;
}
body.menu-open .menu-toggle span{background:transparent}
body.menu-open .menu-toggle span::before{top:0; transform:rotate(45deg)}
body.menu-open .menu-toggle span::after{top:0; transform:rotate(-45deg)}

/* Mobile: drop sticky + transparency. Bar fixes only when menu is open. */
@media (max-width:1080px){
  .bar, .subbar{
    position:static; top:auto;
    background:var(--paper);
    backdrop-filter:none;
    -webkit-backdrop-filter:none;
  }
  body.menu-open .bar{
    position:fixed; top:0; left:0; right:0; z-index:96;
  }
}